Terms of Service

Last updated: September 2026

1. Service Description

These services are provided by Nicholson Investments Consulting and Solutions CC (Registration No. CC/2011/2140), trading as Nicholson ICS. We provide hosted Google Workspace accounts with custom domain email, billed monthly or annually, and once-off website design and build services. The service includes automated account provisioning, billing management, and customer support.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must comply with Google's Acceptable Use Policy when using Google Workspace.

3. Billing

Subscriptions are billed monthly or annually in advance. You may cancel at any time — no cancellation fees apply. Refunds are not provided for partial billing periods. Website build fees are once-off amounts and are not recurring charges.

4. Website Design Services

Website design work is quoted as a once-off build fee for the package you select (Launch, Business or Commerce) and is billed separately from any email subscription. Quoted prices exclude VAT.

Every website package includes two reverts — two rounds of design changes after you review the first build. Any further revert is billed at N$500 per hour. We confirm the scope and estimated cost of additional reverts with you in writing before that work is carried out.

The design direction you select (Classic Corporate, Modern Bold or Warm Editorial) and the brief you submit form part of the agreed scope. Work requested outside the agreed scope, or outside a revert round, is quoted separately.

5. Acceptable Use

You may not use the service for any unlawful purpose, spam, phishing, or any activity that violates Google's policies. We reserve the right to suspend accounts that violate these terms.

6. Limitation of Liability

Nicholson Investments Consulting and Solutions CC (Registration No. CC/2011/2140) is not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amounts paid by you in the preceding 12 months.

7. Contact

Questions? Contact dg@nics.pro.